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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Bachata Fest tickets?If you did not receive the email needed to print your Bachata Fest tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Bachata Fest receipt. They can resend the Bachata Fest tickets for you. If you are unable to find your latin ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Bachata Fest event that I had tickets for is postponed and rescheduled but I cannot go?If the Bachata Fest event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Bachata Fest tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Bachata Fest schedule to reflect the new date. TicketSupply.com is not responsible for postponed Bachata Fest events and can not issue any refunds for these. If there is no rescheduled date and the Bachata Fest event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Bachata Fest tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Bachata Fest tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Bachata Fest order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Bachata Fest tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Bachata Fest tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
4) Do you have Bachata Fest event tickets?Yes, TicketSupply.com offers tickets for Bachata Fest at the lowest prices available. You can easily search our site by typing "Bachata Fest" in the search box. Or you can browse to that page directly by visiting concert and then clicking latin. This will allow you to view the entire inventory of low-priced Bachata Fest tickets; you can even view seat information for each Bachata Fest ticket, which allows you to make the most informed purchasing decision to see your latin event!
5) What do I do if I received an error message when placing my Bachata Fest ticket order?If you see an error message when you are placing your order for Bachata Fest tickets, check to make sure that the details you provided on the Bachata Fest order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.