FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Bahiano tickets?If you did not receive the email needed to print your Bahiano tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Bahiano receipt. They can resend the Bahiano tickets for you. If you are unable to find your reggae & reggaeton ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Bahiano event that I had tickets for is postponed and rescheduled but I cannot go?If the Bahiano event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Bahiano tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Bahiano schedule to reflect the new date. TicketSupply.com is not responsible for postponed Bahiano events and can not issue any refunds for these. If there is no rescheduled date and the Bahiano event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Bahiano tickets has not been confirmed by the ticket broker?If the reggae & reggaeton ticket broker has not confirmed your order for Bahiano tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Bahiano order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Bahiano tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Bahiano tickets, we will try to find those with a similar price and location. However, supply and demand for reggae & reggaeton events dictate price and location so there are no guarantees.
4) I purchased more than one Bahiano ticket, are all the seats together?Unless it is clearly noted on the Bahiano ticket notes, all of the tickets for the Bahiano event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Bahiano receipt.
5) What if the Bahiano event is postponed?If the Bahiano event is postponed, your Bahiano tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Bahiano tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Bahiano tickets.