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FAQ
1) Is there a way for me to verify that my Baltra tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Baltra, or any other, tickets. However, TicketSupply.com verifies that all Baltra tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) What do I do if I received an error message when placing my Baltra ticket order?If you see an error message when you are placing your order for Baltra tickets, check to make sure that the details you provided on the Baltra order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the Baltra start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Baltra event. They would be happy to let you know of any changes to the Baltra event.
4) Why are there sometimes fees charged for picking up Baltra tickets?Last minute Baltra orders may be subject to an additional fee because of the logistics of getting your Baltra tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) What do I do if the Baltra event that I had tickets for is postponed and rescheduled but I cannot go?If the Baltra event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Baltra tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Baltra schedule to reflect the new date. TicketSupply.com is not responsible for postponed Baltra events and can not issue any refunds for these. If there is no rescheduled date and the Baltra event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.