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FAQ
1) What if the Bates event is postponed?If the Bates event is postponed, your Bates tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Bates tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Bates tickets.
2) Why are there sometimes fees charged for picking up Bates tickets?Last minute Bates orders may be subject to an additional fee because of the logistics of getting your Bates tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) What do I do if the Bates start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Bates event. They would be happy to let you know of any changes to the Bates event.
4) Are the listed prices for Bates tickets different from their face value?In most cases, the listed price will be different from the face value of the Bates tickets. The posted price for these Bates tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Bates tickets. Buyers may pay more or less than face value for their Bates tickets.
5) What do I do if the Bates event that I had tickets for is postponed and rescheduled but I cannot go?If the Bates event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Bates tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Bates schedule to reflect the new date. TicketSupply.com is not responsible for postponed Bates events and can not issue any refunds for these. If there is no rescheduled date and the Bates event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.