FAQ
1) How do I know if the Bay Jazz Project event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Bay Jazz Project event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Bay Jazz Project event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) Is there a guarantee for the delivery of your Bay Jazz Project tickets?You will be notified of the approximate ship date after you order. Typically Bay Jazz Project tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Bay Jazz Project tickets will arrive to you in time for the event. If it is not possible to get your Bay Jazz Project tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.
3) How do I print my electronic jazz & blues tickets to see Bay Jazz Project?You will need a printer and may need Adobe Reader (which is free) to print any Bay Jazz Project tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) Help!!! I lost my Bay Jazz Project tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Bay Jazz Project tickets. You can contact the ticket broker to see if he or she can have the venue resend the Bay Jazz Project tickets. However, there are no guarantees so it is important that you keep the Bay Jazz Project tickets safe once you receive them. You can find your Bay Jazz Project ticket broker's information on your receipt that was emailed to you.
5) What do I do if I received an error message when placing my Bay Jazz Project ticket order?If you see an error message when you are placing your order for Bay Jazz Project tickets, check to make sure that the details you provided on the Bay Jazz Project order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.