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FAQ
1) There isn't time to ship my Bely y Beto tickets; can I get my tickets at will call?Yes, you can either get your Bely y Beto tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Bely y Beto ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your latin tickets. Note: If you are picking your Bely y Beto tickets up at will call, be sure to bring your ID to the box office window.
2) I bought Bely y Beto tickets but now I don't want to go. How do I cancel my order?Unfortunately, because latin tickets are a one-of-a-kind item our Bely y Beto ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) What do I do if my order for Bely y Beto tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Bely y Beto tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Bely y Beto order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Bely y Beto tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Bely y Beto tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
4) Can my Bely y Beto tickets be sent to an address other than my billing address?Bely y Beto tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Bely y Beto ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Bely y Beto tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) How do I make sure that the Bely y Beto discount code is properly applied to my latin order?All of our tickets are offered at discounted prices. However, if a Bely y Beto discount code was provided, simply enter it in the proper area at checkout. Once you enter the Bely y Beto discount code, scroll up and verify that the discount code was applied for your Bely y Beto tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.