FAQ
1) I ordered my Ben Prestage tickets. When will they ship?Once you have ordered your Ben Prestage tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Ben Prestage tickets using the website link and/or contact your ticket broker for more information. We guarantee that your jazz & blues tickets will arrive in time for the Ben Prestage event!
2) What do I do if my order for Ben Prestage tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Ben Prestage tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ben Prestage order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ben Prestage tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ben Prestage tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) What do I do if the Ben Prestage event that I had tickets for is postponed and rescheduled but I cannot go?If the Ben Prestage event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ben Prestage tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ben Prestage schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ben Prestage events and can not issue any refunds for these. If there is no rescheduled date and the Ben Prestage event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) What do I do if I never received or I accidentally deleted the email needed to print my Ben Prestage tickets?If you did not receive the email needed to print your Ben Prestage tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Ben Prestage receipt. They can resend the Ben Prestage tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) Where can I find the cheapest tickets to see Ben Prestage in my area?The cheapest tickets to see Ben Prestage in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Ben Prestage will be and ordering through our site is fast and convenient. Buy your Ben Prestage tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling jazz & blues tickets.