FAQ
1) How do I make sure that the Ben Rice discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Ben Rice discount code was provided, simply enter it in the proper area at checkout. Once you enter the Ben Rice discount code, scroll up and verify that the discount code was applied for your Ben Rice tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) Why do Ben Rice tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Ben Rice. When you purchase tickets to Ben Rice you are purchasing from accredited ticket broker companies. The reason the tickets for Ben Rice vary in price in the same section is due to different ticket brokers listing the Ben Rice tickets. These brokers often list Ben Rice tickets competitively based on market standards and availability but their perception and expenses of obtaining the Ben Rice tickets are different per broker.
3) What do I do if the Ben Rice start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ben Rice event. They would be happy to let you know of any changes to the Ben Rice event.
4) What do I do if the Ben Rice event that I had tickets for is postponed and rescheduled but I cannot go?If the Ben Rice event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ben Rice tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ben Rice schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ben Rice events and can not issue any refunds for these. If there is no rescheduled date and the Ben Rice event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Ben Rice tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Ben Rice tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ben Rice order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ben Rice tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ben Rice tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.