FAQ
1) Why are there sometimes fees charged for picking up Berried Alive tickets?Last minute Berried Alive orders may be subject to an additional fee because of the logistics of getting your Berried Alive tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) Are the listed prices for Berried Alive tickets different from their face value?In most cases, the listed price will be different from the face value of the Berried Alive tickets. The posted price for these Berried Alive tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Berried Alive tickets. Buyers may pay more or less than face value for their Berried Alive tickets.
3) What do I do if the Berried Alive start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Berried Alive event. They would be happy to let you know of any changes to the Berried Alive event.
4) How do I make sure that the Berried Alive discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Berried Alive discount code was provided, simply enter it in the proper area at checkout. Once you enter the Berried Alive discount code, scroll up and verify that the discount code was applied for your Berried Alive tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if I never received or I accidentally deleted the email needed to print my Berried Alive tickets?If you did not receive the email needed to print your Berried Alive tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Berried Alive receipt. They can resend the Berried Alive tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.