FAQ
1) Are the listed prices for Big Moves tickets different from their face value?In most cases, the listed price will be different from the face value of the Big Moves tickets. The posted price for these Big Moves tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Big Moves tickets. Buyers may pay more or less than face value for their Big Moves tickets.
2) What if the Big Moves event is postponed?If the Big Moves event is postponed, your Big Moves tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Big Moves tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Big Moves tickets.
3) How do I find the seats for Big Moves tickets?On the page containing Big Moves ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Big Moves seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Big Moves ticket notes.
4) I think I may have received the wrong Big Moves tickets. What do I do?It is rare that a buyer will receive the wrong Big Moves tickets, but accidents can happen. If you believe that you have received the incorrect Big Moves tickets, please contact the ticket broker that is listed on your Big Moves receipt and provide your order number. Please note that your name isn't always the name on the dance tickets and that isn't a problem, those are your theater tickets. If the Big Moves tickets are in a better section, then the ticket broker might have decided to upgrade your Big Moves tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Big Moves tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on dance tickets so you should not have any concerns.
5) As a buyer of Big Moves tickets, what are my responsibilities?TicketSupply.com requires all Big Moves ticket buyers to review and understand that all sales are final and that Big Moves ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any dance ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Big Moves tickets will be good for the rescheduled date.