FAQ
1) Why are there sometimes fees charged for picking up Big Ten Conference tickets?Last minute Big Ten Conference orders may be subject to an additional fee because of the logistics of getting your Big Ten Conference tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Big Ten Conference gate opening times for the venue?The best way to get the most accurate and updated Big Ten Conference event details is to contact venue directly. A tennis representative will be able to direct you to find more information about parking and any relevant security details for the Big Ten Conference event. The representative will also be able to provide you with the Big Ten Conference gate/door opening times. In most cases, this Big Ten Conference event information will also be available on the venues web site.
3) I think I may have received the wrong Big Ten Conference tickets. What do I do?It is rare that a buyer will receive the wrong Big Ten Conference tickets, but accidents can happen. If you believe that you have received the incorrect Big Ten Conference tickets, please contact the ticket broker that is listed on your Big Ten Conference receipt and provide your order number. Please note that your name isn't always the name on the tennis tickets and that isn't a problem, those are your sports tickets. If the Big Ten Conference tickets are in a better section, then the ticket broker might have decided to upgrade your Big Ten Conference tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Big Ten Conference tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on tennis tickets so you should not have any concerns.
4) As a buyer of Big Ten Conference tickets, what are my responsibilities?TicketSupply.com requires all Big Ten Conference ticket buyers to review and understand that all sales are final and that Big Ten Conference ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any tennis ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Big Ten Conference tickets will be good for the rescheduled date.
5) What do I do if the tennis event that I have tickets for is cancelled and no replacement Big Ten Conference event is scheduled?We suggest calling your ticket broker that was listed on your Big Ten Conference order receipt. You may need to return the Big Ten Conference tickets to receive a full refund. If you have received your Big Ten Conference tickets electronically, you do not need to return them. The tennis ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.