FAQ
1) I think I may have received the wrong Bigg B tickets. What do I do?It is rare that a buyer will receive the wrong Bigg B tickets, but accidents can happen. If you believe that you have received the incorrect Bigg B tickets, please contact the ticket broker that is listed on your Bigg B receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the Bigg B tickets are in a better section, then the ticket broker might have decided to upgrade your Bigg B tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Bigg B tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.
2) What do I do if I received an error message when placing my Bigg B ticket order?If you see an error message when you are placing your order for Bigg B tickets, check to make sure that the details you provided on the Bigg B order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) Can my Bigg B tickets be sent to an address other than my billing address?Bigg B tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Bigg B ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Bigg B tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) I bought Bigg B tickets but now I don't want to go. How do I cancel my order?Unfortunately, because rap & hip hop tickets are a one-of-a-kind item our Bigg B ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) Where does TicketSupply.com get the Bigg B tickets it offers for sale?The Bigg B tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Bigg B tickets are authentic and valid for entry!