FAQ
1) Is there a way for me to verify that my Bill Charlap tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Bill Charlap, or any other, tickets. However, TicketSupply.com verifies that all Bill Charlap tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) How do I know I am getting a good price when buying jazz & blues tickets to see Bill Charlap?Our website specializes in sold-out and unavailable seating for Bill Charlap events and many others. When you purchase Bill Charlap tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Bill Charlap ticket availability, jazz & blues event popularity, and the expenses that ticket brokers incur when they obtained the Bill Charlap tickets.
3) How do I find the seats for Bill Charlap tickets?On the page containing Bill Charlap ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Bill Charlap seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Bill Charlap ticket notes.
4) I think I may have received the wrong Bill Charlap tickets. What do I do?It is rare that a buyer will receive the wrong Bill Charlap tickets, but accidents can happen. If you believe that you have received the incorrect Bill Charlap tickets, please contact the ticket broker that is listed on your Bill Charlap receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Bill Charlap tickets are in a better section, then the ticket broker might have decided to upgrade your Bill Charlap tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Bill Charlap tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
5) How do I make sure that the Bill Charlap discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Bill Charlap discount code was provided, simply enter it in the proper area at checkout. Once you enter the Bill Charlap discount code, scroll up and verify that the discount code was applied for your Bill Charlap tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.