FAQ
1) What do I do if I received an error message when placing my Black Mask ticket order?If you see an error message when you are placing your order for Black Mask tickets, check to make sure that the details you provided on the Black Mask order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Black Mask event is scheduled?We suggest calling your ticket broker that was listed on your Black Mask order receipt. You may need to return the Black Mask tickets to receive a full refund. If you have received your Black Mask tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) How are Black Mask ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Black Mask tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Black Mask ticket prices.
4) I want to purchase hard rock & metal tickets but I don't know if an event for Black Mask is planned in the near future. How do I find information about the Black Mask schedule?TicketSupply.com posts the Black Mask schedule if it has been made public. You can view the Black Mask schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Black Mask. Just select the tickets you want, make a purchase, and get ready to attend that hard rock & metal event of a lifetime!
5) I am trying to find cheap tickets to see Black Mask near my city, can you help me?TicketSupply.com offers a wide assortment of Black Mask tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Black Mask tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Black Mask tickets in your area. Once you find the hard rock & metal tickets within your price range, order them quickly so you don't miss a great show by Black Mask.