FAQ
1) How do I find parking information, security procedures, and the Bleeding Through gate opening times for the venue?The best way to get the most accurate and updated Bleeding Through event details is to contact venue directly. A hard rock & metal representative will be able to direct you to find more information about parking and any relevant security details for the Bleeding Through event. The representative will also be able to provide you with the Bleeding Through gate/door opening times. In most cases, this Bleeding Through event information will also be available on the venues web site.
2) What do I do if my order for Bleeding Through tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Bleeding Through tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Bleeding Through order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Bleeding Through tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Bleeding Through tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Bleeding Through tickets?You are purchasing these Bleeding Through tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Bleeding Through event. Since the concert venue only scans the ticket barcodes, the name on the Bleeding Through ticket is irrelevant. It should not prevent you from seeing Bleeding Through and experiencing the full hard rock & metal event.
4) I want to purchase hard rock & metal tickets but I don't know if an event for Bleeding Through is planned in the near future. How do I find information about the Bleeding Through schedule?TicketSupply.com posts the Bleeding Through schedule if it has been made public. You can view the Bleeding Through schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Bleeding Through. Just select the tickets you want, make a purchase, and get ready to attend that hard rock & metal event of a lifetime!
5) I think I may have received the wrong Bleeding Through tickets. What do I do?It is rare that a buyer will receive the wrong Bleeding Through tickets, but accidents can happen. If you believe that you have received the incorrect Bleeding Through tickets, please contact the ticket broker that is listed on your Bleeding Through receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Bleeding Through tickets are in a better section, then the ticket broker might have decided to upgrade your Bleeding Through tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Bleeding Through tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.