FAQ
1) How do I find the seats for Boca Floja tickets?On the page containing Boca Floja ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Boca Floja seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Boca Floja ticket notes.
2) I think I may have received the wrong Boca Floja tickets. What do I do?It is rare that a buyer will receive the wrong Boca Floja tickets, but accidents can happen. If you believe that you have received the incorrect Boca Floja tickets, please contact the ticket broker that is listed on your Boca Floja receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Boca Floja tickets are in a better section, then the ticket broker might have decided to upgrade your Boca Floja tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Boca Floja tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
3) I bought Boca Floja tickets but now I don't want to go. How do I cancel my order?Unfortunately, because world tickets are a one-of-a-kind item our Boca Floja ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) What do I do if the Boca Floja event that I had tickets for is postponed and rescheduled but I cannot go?If the Boca Floja event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Boca Floja tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Boca Floja schedule to reflect the new date. TicketSupply.com is not responsible for postponed Boca Floja events and can not issue any refunds for these. If there is no rescheduled date and the Boca Floja event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Boca Floja"). Or, you can locate all performers at a particular concert venue and choose that way.