FAQ
1) How do I find parking information, security procedures, and the Boston Holiday Pops gate opening times for the venue?The best way to get the most accurate and updated Boston Holiday Pops event details is to contact venue directly. A performance series representative will be able to direct you to find more information about parking and any relevant security details for the Boston Holiday Pops event. The representative will also be able to provide you with the Boston Holiday Pops gate/door opening times. In most cases, this Boston Holiday Pops event information will also be available on the venues web site.
2) Why isn't my name displayed on my Boston Holiday Pops tickets?You are purchasing these Boston Holiday Pops tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Boston Holiday Pops event. Since the concert venue only scans the ticket barcodes, the name on the Boston Holiday Pops ticket is irrelevant. It should not prevent you from seeing Boston Holiday Pops and experiencing the full performance series event.
3) What do I do if my order for Boston Holiday Pops tickets has not been confirmed by the ticket broker?If the performance series ticket broker has not confirmed your order for Boston Holiday Pops tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Boston Holiday Pops order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Boston Holiday Pops tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Boston Holiday Pops tickets, we will try to find those with a similar price and location. However, supply and demand for performance series events dictate price and location so there are no guarantees.
4) I want to purchase performance series tickets but I don't know if an event for Boston Holiday Pops is planned in the near future. How do I find information about the Boston Holiday Pops schedule?TicketSupply.com posts the Boston Holiday Pops schedule if it has been made public. You can view the Boston Holiday Pops schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Boston Holiday Pops. Just select the tickets you want, make a purchase, and get ready to attend that performance series event of a lifetime!
5) I think I may have received the wrong Boston Holiday Pops tickets. What do I do?It is rare that a buyer will receive the wrong Boston Holiday Pops tickets, but accidents can happen. If you believe that you have received the incorrect Boston Holiday Pops tickets, please contact the ticket broker that is listed on your Boston Holiday Pops receipt and provide your order number. Please note that your name isn't always the name on the performance series tickets and that isn't a problem, those are your concert tickets. If the Boston Holiday Pops tickets are in a better section, then the ticket broker might have decided to upgrade your Boston Holiday Pops tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Boston Holiday Pops tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on performance series tickets so you should not have any concerns.