FAQ
1) I think I may have received the wrong Brew Fest tickets. What do I do?It is rare that a buyer will receive the wrong Brew Fest tickets, but accidents can happen. If you believe that you have received the incorrect Brew Fest tickets, please contact the ticket broker that is listed on your Brew Fest receipt and provide your order number. Please note that your name isn't always the name on the tennis tickets and that isn't a problem, those are your sports tickets. If the Brew Fest tickets are in a better section, then the ticket broker might have decided to upgrade your Brew Fest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Brew Fest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on tennis tickets so you should not have any concerns.
2) I bought Brew Fest tickets but now I don't want to go. How do I cancel my order?Unfortunately, because tennis tickets are a one-of-a-kind item our Brew Fest ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) There isn't time to ship my Brew Fest tickets; can I get my tickets at will call?Yes, you can either get your Brew Fest tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Brew Fest ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your tennis tickets. Note: If you are picking your Brew Fest tickets up at will call, be sure to bring your ID to the box office window.
4) Why do Brew Fest tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Brew Fest. When you purchase tickets to Brew Fest you are purchasing from accredited ticket broker companies. The reason the tickets for Brew Fest vary in price in the same section is due to different ticket brokers listing the Brew Fest tickets. These brokers often list Brew Fest tickets competitively based on market standards and availability but their perception and expenses of obtaining the Brew Fest tickets are different per broker.
5) How do I make sure that the Brew Fest discount code is properly applied to my tennis order?All of our tickets are offered at discounted prices. However, if a Brew Fest discount code was provided, simply enter it in the proper area at checkout. Once you enter the Brew Fest discount code, scroll up and verify that the discount code was applied for your Brew Fest tickets. If you still have questions, you can send our sports ticket team an email and we will confirm your discount code validity.