FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Bringing Down the House tickets?If you did not receive the email needed to print your Bringing Down the House tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Bringing Down the House receipt. They can resend the Bringing Down the House tickets for you. If you are unable to find your musical & play ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) What do I do if the Bringing Down the House event that I had tickets for is postponed and rescheduled but I cannot go?If the Bringing Down the House event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Bringing Down the House tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Bringing Down the House schedule to reflect the new date. TicketSupply.com is not responsible for postponed Bringing Down the House events and can not issue any refunds for these. If there is no rescheduled date and the Bringing Down the House event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Bringing Down the House tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for Bringing Down the House tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Bringing Down the House order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Bringing Down the House tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Bringing Down the House tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.
4) Who determines the face value of my Bringing Down the House ticket?The artist, venue, or promoter determines the face value of your Bringing Down the House ticket. TicketSupply.com does not play any role in determining face values of Bringing Down the House or other tickets. Additional charges that may be included in theater tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) I want to purchase musical & play tickets but I don't know if an event for Bringing Down the House is planned in the near future. How do I find information about the Bringing Down the House schedule?TicketSupply.com posts the Bringing Down the House schedule if it has been made public. You can view the Bringing Down the House schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Bringing Down the House. Just select the tickets you want, make a purchase, and get ready to attend that musical & play event of a lifetime!