FAQ
1) I think I may have received the wrong Brown Bears tickets. What do I do?It is rare that a buyer will receive the wrong Brown Bears tickets, but accidents can happen. If you believe that you have received the incorrect Brown Bears tickets, please contact the ticket broker that is listed on your Brown Bears receipt and provide your order number. Please note that your name isn't always the name on the hockey tickets and that isn't a problem, those are your sports tickets. If the Brown Bears tickets are in a better section, then the ticket broker might have decided to upgrade your Brown Bears tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Brown Bears tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hockey tickets so you should not have any concerns.
2) What if I don't know which sports event I want to see?If you like sports events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Brown Bears"). Or, you can locate all performers at a particular sports venue and choose that way.
3) Do you have Brown Bears event tickets?Yes, TicketSupply.com offers tickets for Brown Bears at the lowest prices available. You can easily search our site by typing "Brown Bears" in the search box. Or you can browse to that page directly by visiting sports and then clicking hockey. This will allow you to view the entire inventory of low-priced Brown Bears tickets; you can even view seat information for each Brown Bears ticket, which allows you to make the most informed purchasing decision to see your hockey event!
4) What do I do if I received an error message when placing my Brown Bears ticket order?If you see an error message when you are placing your order for Brown Bears tickets, check to make sure that the details you provided on the Brown Bears order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the hockey event that I have tickets for is cancelled and no replacement Brown Bears event is scheduled?We suggest calling your ticket broker that was listed on your Brown Bears order receipt. You may need to return the Brown Bears tickets to receive a full refund. If you have received your Brown Bears tickets electronically, you do not need to return them. The hockey ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.