FAQ
1) What do I do if the latin event that I have tickets for is cancelled and no replacement Bryndis event is scheduled?We suggest calling your ticket broker that was listed on your Bryndis order receipt. You may need to return the Bryndis tickets to receive a full refund. If you have received your Bryndis tickets electronically, you do not need to return them. The latin ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Is there a guarantee for the delivery of your Bryndis tickets?You will be notified of the approximate ship date after you order. Typically Bryndis tickets are shipped within 1 business day but there may be cases where the latin tickets are not shipped right away. We guarantee that your Bryndis tickets will arrive to you in time for the event. If it is not possible to get your Bryndis tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the latin event.
3) Help!!! I lost my Bryndis tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Bryndis tickets. You can contact the ticket broker to see if he or she can have the venue resend the Bryndis tickets. However, there are no guarantees so it is important that you keep the Bryndis tickets safe once you receive them. You can find your Bryndis ticket broker's information on your receipt that was emailed to you.
4) Why isn't my name displayed on my Bryndis tickets?You are purchasing these Bryndis tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Bryndis event. Since the concert venue only scans the ticket barcodes, the name on the Bryndis ticket is irrelevant. It should not prevent you from seeing Bryndis and experiencing the full latin event.
5) Where does TicketSupply.com get the Bryndis tickets it offers for sale?The Bryndis tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Bryndis tickets are authentic and valid for entry!