FAQ
1) How do I know I am getting a good price when buying hard rock & metal tickets to see Burn The Myth?Our website specializes in sold-out and unavailable seating for Burn The Myth events and many others. When you purchase Burn The Myth tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Burn The Myth ticket availability, hard rock & metal event popularity, and the expenses that ticket brokers incur when they obtained the Burn The Myth tickets.
2) What do I do if the Burn The Myth start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Burn The Myth event. They would be happy to let you know of any changes to the Burn The Myth event.
3) What do I do if I received an error message when placing my Burn The Myth ticket order?If you see an error message when you are placing your order for Burn The Myth tickets, check to make sure that the details you provided on the Burn The Myth order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Burn The Myth event is scheduled?We suggest calling your ticket broker that was listed on your Burn The Myth order receipt. You may need to return the Burn The Myth tickets to receive a full refund. If you have received your Burn The Myth tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Burn The Myth"). Or, you can locate all performers at a particular concert venue and choose that way.