FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Cafe Con Leche tickets?If you did not receive the email needed to print your Cafe Con Leche tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Cafe Con Leche receipt. They can resend the Cafe Con Leche tickets for you. If you are unable to find your latin ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Cafe Con Leche event that I had tickets for is postponed and rescheduled but I cannot go?If the Cafe Con Leche event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cafe Con Leche tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cafe Con Leche schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cafe Con Leche events and can not issue any refunds for these. If there is no rescheduled date and the Cafe Con Leche event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How do I print my electronic latin tickets to see Cafe Con Leche?You will need a printer and may need Adobe Reader (which is free) to print any Cafe Con Leche tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) Who determines the face value of my Cafe Con Leche ticket?The artist, venue, or promoter determines the face value of your Cafe Con Leche ticket. TicketSupply.com does not play any role in determining face values of Cafe Con Leche or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) Help!!! I lost my Cafe Con Leche tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Cafe Con Leche tickets. You can contact the ticket broker to see if he or she can have the venue resend the Cafe Con Leche tickets. However, there are no guarantees so it is important that you keep the Cafe Con Leche tickets safe once you receive them. You can find your Cafe Con Leche ticket broker's information on your receipt that was emailed to you.