FAQ
1) What do I do if the Cambridge Bears event that I had tickets for is postponed and rescheduled but I cannot go?If the Cambridge Bears event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cambridge Bears tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cambridge Bears schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cambridge Bears events and can not issue any refunds for these. If there is no rescheduled date and the Cambridge Bears event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if the football event that I have tickets for is cancelled and no replacement Cambridge Bears event is scheduled?We suggest calling your ticket broker that was listed on your Cambridge Bears order receipt. You may need to return the Cambridge Bears tickets to receive a full refund. If you have received your Cambridge Bears tickets electronically, you do not need to return them. The football ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Is there a way for me to verify that my Cambridge Bears tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Cambridge Bears, or any other, tickets. However, TicketSupply.com verifies that all Cambridge Bears tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) I ordered my Cambridge Bears tickets. When will they ship?Once you have ordered your Cambridge Bears tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Cambridge Bears tickets using the website link and/or contact your ticket broker for more information. We guarantee that your football tickets will arrive in time for the Cambridge Bears event!
5) Is there a guarantee for the delivery of your Cambridge Bears tickets?You will be notified of the approximate ship date after you order. Typically Cambridge Bears tickets are shipped within 1 business day but there may be cases where the football tickets are not shipped right away. We guarantee that your Cambridge Bears tickets will arrive to you in time for the event. If it is not possible to get your Cambridge Bears tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the football event.