FAQ
1) How do I find parking information, security procedures, and the Candlemass gate opening times for the venue?The best way to get the most accurate and updated Candlemass event details is to contact venue directly. A hard rock & metal representative will be able to direct you to find more information about parking and any relevant security details for the Candlemass event. The representative will also be able to provide you with the Candlemass gate/door opening times. In most cases, this Candlemass event information will also be available on the venues web site.
2) Do you provide any guarantees for my Candlemass tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Candlemass tickets will be authentic and that you will receive them in time to attend the Candlemass event. If the Candlemass tickets are hard tickets, they will be mailed to you. If Candlemass tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Do you provide information regarding the Candlemass?Yes, we list additional information about the Candlemass so you can ensure that this is the hard rock & metal event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Candlemass ticket purchase.
4) Can my Candlemass tickets be sent to an address other than my billing address?Candlemass tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Candlemass ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Candlemass tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) How can I get aisle seats to see Candlemass?For any tickets, including those to see Candlemass, aisle seats are a hot item. If any Candlemass ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Candlemass tickets. Buyers should read the information listed in the ticket posting details (under the Candlemass specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Candlemass seats are not located on an aisle.