FAQ
1) Do you provide information regarding the Capala?Yes, we list additional information about the Capala so you can ensure that this is the hard rock & metal event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Capala ticket purchase.
2) Can my Capala tickets be sent to an address other than my billing address?Capala tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Capala ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Capala tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) Help!!! I lost my Capala tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Capala tickets. You can contact the ticket broker to see if he or she can have the venue resend the Capala tickets. However, there are no guarantees so it is important that you keep the Capala tickets safe once you receive them. You can find your Capala ticket broker's information on your receipt that was emailed to you.
4) Is there a guarantee for the delivery of your Capala tickets?You will be notified of the approximate ship date after you order. Typically Capala tickets are shipped within 1 business day but there may be cases where the hard rock & metal tickets are not shipped right away. We guarantee that your Capala tickets will arrive to you in time for the event. If it is not possible to get your Capala tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the hard rock & metal event.
5) How are Capala ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Capala tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Capala ticket prices.