FAQ
1) I ordered my Carbonaut tickets. When will they ship?Once you have ordered your Carbonaut tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Carbonaut tickets using the website link and/or contact your ticket broker for more information. We guarantee that your hard rock & metal tickets will arrive in time for the Carbonaut event!
2) As a buyer of Carbonaut tickets, what are my responsibilities?TicketSupply.com requires all Carbonaut ticket buyers to review and understand that all sales are final and that Carbonaut ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any hard rock & metal ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Carbonaut tickets will be good for the rescheduled date.
3) How are Carbonaut ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Carbonaut tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Carbonaut ticket prices.
4) Help!!! I lost my Carbonaut tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Carbonaut tickets. You can contact the ticket broker to see if he or she can have the venue resend the Carbonaut tickets. However, there are no guarantees so it is important that you keep the Carbonaut tickets safe once you receive them. You can find your Carbonaut ticket broker's information on your receipt that was emailed to you.
5) Why are there sometimes fees charged for picking up Carbonaut tickets?Last minute Carbonaut orders may be subject to an additional fee because of the logistics of getting your Carbonaut tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.