FAQ
1) How do I find parking information, security procedures, and the Carl Cox gate opening times for the venue?The best way to get the most accurate and updated Carl Cox event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the Carl Cox event. The representative will also be able to provide you with the Carl Cox gate/door opening times. In most cases, this Carl Cox event information will also be available on the venues web site.
2) What do I do if my order for Carl Cox tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Carl Cox tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Carl Cox order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Carl Cox tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Carl Cox tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Carl Cox tickets?You are purchasing these Carl Cox tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Carl Cox event. Since the concert venue only scans the ticket barcodes, the name on the Carl Cox ticket is irrelevant. It should not prevent you from seeing Carl Cox and experiencing the full other concert event.
4) I want to purchase other concert tickets but I don't know if an event for Carl Cox is planned in the near future. How do I find information about the Carl Cox schedule?TicketSupply.com posts the Carl Cox schedule if it has been made public. You can view the Carl Cox schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Carl Cox. Just select the tickets you want, make a purchase, and get ready to attend that other concert event of a lifetime!
5) I think I may have received the wrong Carl Cox tickets. What do I do?It is rare that a buyer will receive the wrong Carl Cox tickets, but accidents can happen. If you believe that you have received the incorrect Carl Cox tickets, please contact the ticket broker that is listed on your Carl Cox receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Carl Cox tickets are in a better section, then the ticket broker might have decided to upgrade your Carl Cox tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Carl Cox tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.