FAQ
1) Why are there sometimes fees charged for picking up Carlos Jones tickets?Last minute Carlos Jones orders may be subject to an additional fee because of the logistics of getting your Carlos Jones tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) As a buyer of Carlos Jones tickets, what are my responsibilities?TicketSupply.com requires all Carlos Jones ticket buyers to review and understand that all sales are final and that Carlos Jones ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Carlos Jones tickets will be good for the rescheduled date.
3) What do I do if my order for Carlos Jones tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Carlos Jones tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Carlos Jones order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Carlos Jones tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Carlos Jones tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) I bought Carlos Jones tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Carlos Jones ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) I ordered my Carlos Jones tickets. When will they ship?Once you have ordered your Carlos Jones tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Carlos Jones tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Carlos Jones event!