FAQ
1) How do I find the seats for Carmini tickets?On the page containing Carmini ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Carmini seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Carmini ticket notes.
2) How do I make sure that the Carmini discount code is properly applied to my world order?All of our tickets are offered at discounted prices. However, if a Carmini discount code was provided, simply enter it in the proper area at checkout. Once you enter the Carmini discount code, scroll up and verify that the discount code was applied for your Carmini tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) I think I may have received the wrong Carmini tickets. What do I do?It is rare that a buyer will receive the wrong Carmini tickets, but accidents can happen. If you believe that you have received the incorrect Carmini tickets, please contact the ticket broker that is listed on your Carmini receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Carmini tickets are in a better section, then the ticket broker might have decided to upgrade your Carmini tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Carmini tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
4) How do I find parking information, security procedures, and the Carmini gate opening times for the venue?The best way to get the most accurate and updated Carmini event details is to contact venue directly. A world representative will be able to direct you to find more information about parking and any relevant security details for the Carmini event. The representative will also be able to provide you with the Carmini gate/door opening times. In most cases, this Carmini event information will also be available on the venues web site.
5) What do I do if the Carmini event that I had tickets for is postponed and rescheduled but I cannot go?If the Carmini event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Carmini tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Carmini schedule to reflect the new date. TicketSupply.com is not responsible for postponed Carmini events and can not issue any refunds for these. If there is no rescheduled date and the Carmini event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.