FAQ
1) What do I do if I received an error message when placing my Carney Fest ticket order?If you see an error message when you are placing your order for Carney Fest tickets, check to make sure that the details you provided on the Carney Fest order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Carney Fest event is scheduled?We suggest calling your ticket broker that was listed on your Carney Fest order receipt. You may need to return the Carney Fest tickets to receive a full refund. If you have received your Carney Fest tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Carney Fest event in several cities. Can I view the entire Carney Fest schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Carney Fest tour dates to simplify your shopping experience. Just search Carney Fest or browse the concert section for Carney Fest. There you will see the Carney Fest schedule listed and you'll find the dates that the Carney Fest event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Carney Fest or been to a concert or festival & tour event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Carney Fest tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Carney Fest, or any other, tickets. However, TicketSupply.com verifies that all Carney Fest tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I think I may have received the wrong Carney Fest tickets. What do I do?It is rare that a buyer will receive the wrong Carney Fest tickets, but accidents can happen. If you believe that you have received the incorrect Carney Fest tickets, please contact the ticket broker that is listed on your Carney Fest receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Carney Fest tickets are in a better section, then the ticket broker might have decided to upgrade your Carney Fest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Carney Fest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.