FAQ
1) What if the Hampton Jazz & Music Festival event is postponed?If the Hampton Jazz & Music Festival event is postponed, your Hampton Jazz & Music Festival tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Hampton Jazz & Music Festival tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Hampton Jazz & Music Festival tickets.
2) Why isn't my name displayed on my Hampton Jazz & Music Festival tickets?You are purchasing these Hampton Jazz & Music Festival tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Hampton Jazz & Music Festival event. Since the concert venue only scans the ticket barcodes, the name on the Hampton Jazz & Music Festival ticket is irrelevant. It should not prevent you from seeing Hampton Jazz & Music Festival and experiencing the full festival & tour event.
3) Why are there sometimes fees charged for picking up Hampton Jazz & Music Festival tickets?Last minute Hampton Jazz & Music Festival orders may be subject to an additional fee because of the logistics of getting your Hampton Jazz & Music Festival tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Help!!! I lost my Hampton Jazz & Music Festival tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Hampton Jazz & Music Festival tickets. You can contact the ticket broker to see if he or she can have the venue resend the Hampton Jazz & Music Festival tickets. However, there are no guarantees so it is important that you keep the Hampton Jazz & Music Festival tickets safe once you receive them. You can find your Hampton Jazz & Music Festival ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Hampton Jazz & Music Festival tickets?You will be notified of the approximate ship date after you order. Typically Hampton Jazz & Music Festival tickets are shipped within 1 business day but there may be cases where the festival & tour tickets are not shipped right away. We guarantee that your Hampton Jazz & Music Festival tickets will arrive to you in time for the event. If it is not possible to get your Hampton Jazz & Music Festival tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the festival & tour event.