FAQ
1) I think I may have received the wrong Carolina Dance Theater tickets. What do I do?It is rare that a buyer will receive the wrong Carolina Dance Theater tickets, but accidents can happen. If you believe that you have received the incorrect Carolina Dance Theater tickets, please contact the ticket broker that is listed on your Carolina Dance Theater receipt and provide your order number. Please note that your name isn't always the name on the dance tickets and that isn't a problem, those are your theater tickets. If the Carolina Dance Theater tickets are in a better section, then the ticket broker might have decided to upgrade your Carolina Dance Theater tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Carolina Dance Theater tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on dance tickets so you should not have any concerns.
2) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Carolina Dance Theater"). Or, you can locate all performers at a particular theater venue and choose that way.
3) As a buyer of Carolina Dance Theater tickets, what are my responsibilities?TicketSupply.com requires all Carolina Dance Theater ticket buyers to review and understand that all sales are final and that Carolina Dance Theater ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any dance ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Carolina Dance Theater tickets will be good for the rescheduled date.
4) There isn't time to ship my Carolina Dance Theater tickets; can I get my tickets at will call?Yes, you can either get your Carolina Dance Theater tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Carolina Dance Theater ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your dance tickets. Note: If you are picking your Carolina Dance Theater tickets up at will call, be sure to bring your ID to the box office window.
5) How can I find accessible seating tickets to see Carolina Dance Theater?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your Carolina Dance Theater order. Please contact our phone ticket specialists and see how we can help you find the best dance tickets for Carolina Dance Theater. We'll be waiting to hear from you!