FAQ
1) What do I do if my order for Carolmania tickets has not been confirmed by the ticket broker?If the holiday ticket broker has not confirmed your order for Carolmania tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Carolmania order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Carolmania tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Carolmania tickets, we will try to find those with a similar price and location. However, supply and demand for holiday events dictate price and location so there are no guarantees.
2) I ordered my Carolmania tickets. When will they ship?Once you have ordered your Carolmania tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Carolmania tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Carolmania event!
3) How do I find parking information, security procedures, and the Carolmania gate opening times for the venue?The best way to get the most accurate and updated Carolmania event details is to contact venue directly. A holiday representative will be able to direct you to find more information about parking and any relevant security details for the Carolmania event. The representative will also be able to provide you with the Carolmania gate/door opening times. In most cases, this Carolmania event information will also be available on the venues web site.
4) Can I select my own seats for the Carolmania event?Yes, you can! View our inventory of Carolmania tickets and select the seat with a price that fits your budget. Our selection of holiday tickets are updated frequently, so check our site often if you do not initially find a Carolmania seat that meets your price requirements. We offer the lowest prices around so you are bound to find good holiday seats to see Carolmania in your location.
5) Why isn't my name displayed on my Carolmania tickets?You are purchasing these Carolmania tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Carolmania event. Since the concert venue only scans the ticket barcodes, the name on the Carolmania ticket is irrelevant. It should not prevent you from seeing Carolmania and experiencing the full holiday event.