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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Catch Magazine tickets?If you did not receive the email needed to print your Catch Magazine tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Catch Magazine receipt. They can resend the Catch Magazine tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) Can my Catch Magazine tickets be sent to an address other than my billing address?Catch Magazine tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Catch Magazine ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Catch Magazine tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) What if the Catch Magazine event is postponed?If the Catch Magazine event is postponed, your Catch Magazine tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Catch Magazine tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Catch Magazine tickets.
4) I purchased more than one Catch Magazine ticket, are all the seats together?Unless it is clearly noted on the Catch Magazine ticket notes, all of the tickets for the Catch Magazine event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Catch Magazine receipt.
5) Are the listed prices for Catch Magazine tickets different from their face value?In most cases, the listed price will be different from the face value of the Catch Magazine tickets. The posted price for these Catch Magazine tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Catch Magazine tickets. Buyers may pay more or less than face value for their Catch Magazine tickets.