FAQ
1) How do I find parking information, security procedures, and the Celia Cruz gate opening times for the venue?The best way to get the most accurate and updated Celia Cruz event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the Celia Cruz event. The representative will also be able to provide you with the Celia Cruz gate/door opening times. In most cases, this Celia Cruz event information will also be available on the venues web site.
2) Why isn't my name displayed on my Celia Cruz tickets?You are purchasing these Celia Cruz tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Celia Cruz event. Since the concert venue only scans the ticket barcodes, the name on the Celia Cruz ticket is irrelevant. It should not prevent you from seeing Celia Cruz and experiencing the full latin event.
3) What do I do if my order for Celia Cruz tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Celia Cruz tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Celia Cruz order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Celia Cruz tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Celia Cruz tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
4) Do you have cheap tickets for Celia Cruz events?Yes, TicketSupply.com offers a wide selection of cheap tickets for Celia Cruz shows. You can search by city, state, or by entering "Celia Cruz" in the search box on our web site. If you want to find other concert events, go to the concert section of our web site and view the selection of cheap tickets available.
5) I think I may have received the wrong Celia Cruz tickets. What do I do?It is rare that a buyer will receive the wrong Celia Cruz tickets, but accidents can happen. If you believe that you have received the incorrect Celia Cruz tickets, please contact the ticket broker that is listed on your Celia Cruz receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the Celia Cruz tickets are in a better section, then the ticket broker might have decided to upgrade your Celia Cruz tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Celia Cruz tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.