FAQ
1) Can my Chaka Fest tickets be sent to an address other than my billing address?Chaka Fest tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Chaka Fest ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Chaka Fest tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) Why do Chaka Fest tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Chaka Fest. When you purchase tickets to Chaka Fest you are purchasing from accredited ticket broker companies. The reason the tickets for Chaka Fest vary in price in the same section is due to different ticket brokers listing the Chaka Fest tickets. These brokers often list Chaka Fest tickets competitively based on market standards and availability but their perception and expenses of obtaining the Chaka Fest tickets are different per broker.
3) How do I make sure that the Chaka Fest discount code is properly applied to my latin order?All of our tickets are offered at discounted prices. However, if a Chaka Fest discount code was provided, simply enter it in the proper area at checkout. Once you enter the Chaka Fest discount code, scroll up and verify that the discount code was applied for your Chaka Fest tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) I bought Chaka Fest tickets but now I don't want to go. How do I cancel my order?Unfortunately, because latin tickets are a one-of-a-kind item our Chaka Fest ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) There isn't time to ship my Chaka Fest tickets; can I get my tickets at will call?Yes, you can either get your Chaka Fest tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Chaka Fest ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your latin tickets. Note: If you are picking your Chaka Fest tickets up at will call, be sure to bring your ID to the box office window.