FAQ
1) What if the Children's Festival event is postponed?If the Children's Festival event is postponed, your Children's Festival tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Children's Festival tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Children's Festival tickets.
2) Can I select my own seats for the Children's Festival event?Yes, you can! View our inventory of Children's Festival tickets and select the seat with a price that fits your budget. Our selection of children & family tickets are updated frequently, so check our site often if you do not initially find a Children's Festival seat that meets your price requirements. We offer the lowest prices around so you are bound to find good children & family seats to see Children's Festival in your location.
3) Why isn't my name displayed on my Children's Festival tickets?You are purchasing these Children's Festival tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Children's Festival event. Since the concert venue only scans the ticket barcodes, the name on the Children's Festival ticket is irrelevant. It should not prevent you from seeing Children's Festival and experiencing the full children & family event.
4) How do I make sure that the Children's Festival discount code is properly applied to my children & family order?All of our tickets are offered at discounted prices. However, if a Children's Festival discount code was provided, simply enter it in the proper area at checkout. Once you enter the Children's Festival discount code, scroll up and verify that the discount code was applied for your Children's Festival tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Children's Festival start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Children's Festival event. They would be happy to let you know of any changes to the Children's Festival event.