FAQ
1) Are the listed prices for Christmas Canteen tickets different from their face value?In most cases, the listed price will be different from the face value of the Christmas Canteen tickets. The posted price for these Christmas Canteen tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Christmas Canteen tickets. Buyers may pay more or less than face value for their Christmas Canteen tickets.
2) What if the Christmas Canteen event is postponed?If the Christmas Canteen event is postponed, your Christmas Canteen tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Christmas Canteen tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Christmas Canteen tickets.
3) How do I find parking information, security procedures, and the Christmas Canteen gate opening times for the venue?The best way to get the most accurate and updated Christmas Canteen event details is to contact venue directly. A holiday representative will be able to direct you to find more information about parking and any relevant security details for the Christmas Canteen event. The representative will also be able to provide you with the Christmas Canteen gate/door opening times. In most cases, this Christmas Canteen event information will also be available on the venues web site.
4) Why are there sometimes fees charged for picking up Christmas Canteen tickets?Last minute Christmas Canteen orders may be subject to an additional fee because of the logistics of getting your Christmas Canteen tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) How can I get aisle seats to see Christmas Canteen?For any tickets, including those to see Christmas Canteen, aisle seats are a hot item. If any Christmas Canteen ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Christmas Canteen tickets. Buyers should read the information listed in the ticket posting details (under the Christmas Canteen specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Christmas Canteen seats are not located on an aisle.