FAQ
1) I ordered my Christmas Joy tickets. When will they ship?Once you have ordered your Christmas Joy tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Christmas Joy tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Christmas Joy event!
2) How do I find parking information, security procedures, and the Christmas Joy gate opening times for the venue?The best way to get the most accurate and updated Christmas Joy event details is to contact venue directly. A holiday representative will be able to direct you to find more information about parking and any relevant security details for the Christmas Joy event. The representative will also be able to provide you with the Christmas Joy gate/door opening times. In most cases, this Christmas Joy event information will also be available on the venues web site.
3) I do not want to miss the upcoming event for Christmas Joy. Do you have the event schedule?Yes! All information about the Christmas Joy tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Christmas Joy schedule. The schedule will be available in the concert, holiday section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Christmas Joy regularly.
4) Is there a guarantee for the delivery of your Christmas Joy tickets?You will be notified of the approximate ship date after you order. Typically Christmas Joy tickets are shipped within 1 business day but there may be cases where the holiday tickets are not shipped right away. We guarantee that your Christmas Joy tickets will arrive to you in time for the event. If it is not possible to get your Christmas Joy tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the holiday event.
5) I bought Christmas Joy tickets but now I don't want to go. How do I cancel my order?Unfortunately, because holiday tickets are a one-of-a-kind item our Christmas Joy ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.