FAQ
1) What do I do if the Christmas Spectacular event that I had tickets for is postponed and rescheduled but I cannot go?If the Christmas Spectacular event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Christmas Spectacular tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Christmas Spectacular schedule to reflect the new date. TicketSupply.com is not responsible for postponed Christmas Spectacular events and can not issue any refunds for these. If there is no rescheduled date and the Christmas Spectacular event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Where does TicketSupply.com get the Christmas Spectacular tickets it offers for sale?The Christmas Spectacular tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Christmas Spectacular tickets are authentic and valid for entry!
3) Help!!! I lost my Christmas Spectacular tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Christmas Spectacular tickets. You can contact the ticket broker to see if he or she can have the venue resend the Christmas Spectacular tickets. However, there are no guarantees so it is important that you keep the Christmas Spectacular tickets safe once you receive them. You can find your Christmas Spectacular ticket broker's information on your receipt that was emailed to you.
4) Is there a guarantee for the delivery of your Christmas Spectacular tickets?You will be notified of the approximate ship date after you order. Typically Christmas Spectacular tickets are shipped within 1 business day but there may be cases where the holiday tickets are not shipped right away. We guarantee that your Christmas Spectacular tickets will arrive to you in time for the event. If it is not possible to get your Christmas Spectacular tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the holiday event.
5) I bought Christmas Spectacular tickets but now I don't want to go. How do I cancel my order?Unfortunately, because holiday tickets are a one-of-a-kind item our Christmas Spectacular ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.