FAQ
1) Is there a way for me to verify that my Christmas Time in the City tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Christmas Time in the City, or any other, tickets. However, TicketSupply.com verifies that all Christmas Time in the City tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my Christmas Time in the City tickets. When will they ship?Once you have ordered your Christmas Time in the City tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Christmas Time in the City tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Christmas Time in the City event!
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Christmas Time in the City"). Or, you can locate all performers at a particular concert venue and choose that way.
4) How can I find concert tickets to see Christmas Time in the City on TicketSupply.com?Browse the concert section of the site or type Christmas Time in the City into the search box on the site. TicketSupply.com always offers Christmas Time in the City tickets at the best-price online. If you are looking for another concert or holiday event then be sure to act quickly so you find the best-priced holiday tickets and seats from our large inventory!
5) I think I may have received the wrong Christmas Time in the City tickets. What do I do?It is rare that a buyer will receive the wrong Christmas Time in the City tickets, but accidents can happen. If you believe that you have received the incorrect Christmas Time in the City tickets, please contact the ticket broker that is listed on your Christmas Time in the City receipt and provide your order number. Please note that your name isn't always the name on the holiday tickets and that isn't a problem, those are your concert tickets. If the Christmas Time in the City tickets are in a better section, then the ticket broker might have decided to upgrade your Christmas Time in the City tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Christmas Time in the City tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on holiday tickets so you should not have any concerns.