FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "ChRocktikal"). Or, you can locate all performers at a particular concert venue and choose that way.
2) How can I find concert tickets to see ChRocktikal on TicketSupply.com?Browse the concert section of the site or type ChRocktikal into the search box on the site. TicketSupply.com always offers ChRocktikal tickets at the best-price online. If you are looking for another concert or pop & rock event then be sure to act quickly so you find the best-priced pop & rock tickets and seats from our large inventory!
3) I think I may have received the wrong ChRocktikal tickets. What do I do?It is rare that a buyer will receive the wrong ChRocktikal tickets, but accidents can happen. If you believe that you have received the incorrect ChRocktikal tickets, please contact the ticket broker that is listed on your ChRocktikal receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the ChRocktikal tickets are in a better section, then the ticket broker might have decided to upgrade your ChRocktikal tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong ChRocktikal tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) What do I do if I received an error message when placing my ChRocktikal ticket order?If you see an error message when you are placing your order for ChRocktikal tickets, check to make sure that the details you provided on the ChRocktikal order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement ChRocktikal event is scheduled?We suggest calling your ticket broker that was listed on your ChRocktikal order receipt. You may need to return the ChRocktikal tickets to receive a full refund. If you have received your ChRocktikal tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.