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FAQ
1) Can my Church tickets be sent to an address other than my billing address?Church tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Church ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Church tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if I never received or I accidentally deleted the email needed to print my Church tickets?If you did not receive the email needed to print your Church tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Church receipt. They can resend the Church tickets for you. If you are unable to find your world ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if the Church event that I had tickets for is postponed and rescheduled but I cannot go?If the Church event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Church tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Church schedule to reflect the new date. TicketSupply.com is not responsible for postponed Church events and can not issue any refunds for these. If there is no rescheduled date and the Church event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) What do I do if my order for Church tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Church tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Church order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Church tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Church tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
5) How do I make sure that the Church discount code is properly applied to my world order?All of our tickets are offered at discounted prices. However, if a Church discount code was provided, simply enter it in the proper area at checkout. Once you enter the Church discount code, scroll up and verify that the discount code was applied for your Church tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.