FAQ
1) I bought Cibao New York Cup tickets but now I don't want to go. How do I cancel my order?Unfortunately, because baseball tickets are a one-of-a-kind item our Cibao New York Cup ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if the Cibao New York Cup start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Cibao New York Cup event. They would be happy to let you know of any changes to the Cibao New York Cup event.
3) How do I make sure that the Cibao New York Cup discount code is properly applied to my baseball order?All of our tickets are offered at discounted prices. However, if a Cibao New York Cup discount code was provided, simply enter it in the proper area at checkout. Once you enter the Cibao New York Cup discount code, scroll up and verify that the discount code was applied for your Cibao New York Cup tickets. If you still have questions, you can send our sports ticket team an email and we will confirm your discount code validity.
4) Why are there sometimes fees charged for picking up Cibao New York Cup tickets?Last minute Cibao New York Cup orders may be subject to an additional fee because of the logistics of getting your Cibao New York Cup tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) What do I do if the Cibao New York Cup event that I had tickets for is postponed and rescheduled but I cannot go?If the Cibao New York Cup event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cibao New York Cup tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cibao New York Cup schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cibao New York Cup events and can not issue any refunds for these. If there is no rescheduled date and the Cibao New York Cup event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.