FAQ
1) How do I print my electronic pop & rock tickets to see Clay Street Unit?You will need a printer and may need Adobe Reader (which is free) to print any Clay Street Unit tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) As a buyer of Clay Street Unit tickets, what are my responsibilities?TicketSupply.com requires all Clay Street Unit ticket buyers to review and understand that all sales are final and that Clay Street Unit ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Clay Street Unit tickets will be good for the rescheduled date.
3) What do I do if my order for Clay Street Unit tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Clay Street Unit tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Clay Street Unit order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Clay Street Unit tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Clay Street Unit tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) What do I do if the Clay Street Unit start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Clay Street Unit event. They would be happy to let you know of any changes to the Clay Street Unit event.
5) Why are there sometimes fees charged for picking up Clay Street Unit tickets?Last minute Clay Street Unit orders may be subject to an additional fee because of the logistics of getting your Clay Street Unit tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.