FAQ
1) What do I do if the CNBLUE event that I had tickets for is postponed and rescheduled but I cannot go?If the CNBLUE event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the CNBLUE tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the CNBLUE schedule to reflect the new date. TicketSupply.com is not responsible for postponed CNBLUE events and can not issue any refunds for these. If there is no rescheduled date and the CNBLUE event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) I bought CNBLUE tickets but now I don't want to go. How do I cancel my order?Unfortunately, because world tickets are a one-of-a-kind item our CNBLUE ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) There isn't time to ship my CNBLUE tickets; can I get my tickets at will call?Yes, you can either get your CNBLUE tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your CNBLUE ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your world tickets. Note: If you are picking your CNBLUE tickets up at will call, be sure to bring your ID to the box office window.
4) How do I make sure that the CNBLUE discount code is properly applied to my world order?All of our tickets are offered at discounted prices. However, if a CNBLUE discount code was provided, simply enter it in the proper area at checkout. Once you enter the CNBLUE discount code, scroll up and verify that the discount code was applied for your CNBLUE tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) Can I select my own seats for the CNBLUE event?Yes, you can! View our inventory of CNBLUE tickets and select the seat with a price that fits your budget. Our selection of world tickets are updated frequently, so check our site often if you do not initially find a CNBLUE seat that meets your price requirements. We offer the lowest prices around so you are bound to find good world seats to see CNBLUE in your location.