FAQ
1) I do not want to miss the upcoming event for Colin & Friends. Do you have the event schedule?Yes! All information about the Colin & Friends tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Colin & Friends schedule. The schedule will be available in the concert, holiday section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Colin & Friends regularly.
2) Do you provide any guarantees for my Colin & Friends tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Colin & Friends tickets will be authentic and that you will receive them in time to attend the Colin & Friends event. If the Colin & Friends tickets are hard tickets, they will be mailed to you. If Colin & Friends tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) What do I do if I never received or I accidentally deleted the email needed to print my Colin & Friends tickets?If you did not receive the email needed to print your Colin & Friends tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Colin & Friends receipt. They can resend the Colin & Friends tickets for you. If you are unable to find your holiday ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if the Colin & Friends event that I had tickets for is postponed and rescheduled but I cannot go?If the Colin & Friends event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Colin & Friends tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Colin & Friends schedule to reflect the new date. TicketSupply.com is not responsible for postponed Colin & Friends events and can not issue any refunds for these. If there is no rescheduled date and the Colin & Friends event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Colin & Friends tickets has not been confirmed by the ticket broker?If the holiday ticket broker has not confirmed your order for Colin & Friends tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Colin & Friends order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Colin & Friends tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Colin & Friends tickets, we will try to find those with a similar price and location. However, supply and demand for holiday events dictate price and location so there are no guarantees.