FAQ
1) How do I make sure that the Daniel Lanois discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Daniel Lanois discount code was provided, simply enter it in the proper area at checkout. Once you enter the Daniel Lanois discount code, scroll up and verify that the discount code was applied for your Daniel Lanois tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) What do I do if my order for Daniel Lanois tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Daniel Lanois tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Daniel Lanois order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Daniel Lanois tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Daniel Lanois tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) What do I do if the Daniel Lanois start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Daniel Lanois event. They would be happy to let you know of any changes to the Daniel Lanois event.
4) How do I find parking information, security procedures, and the Daniel Lanois gate opening times for the venue?The best way to get the most accurate and updated Daniel Lanois event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Daniel Lanois event. The representative will also be able to provide you with the Daniel Lanois gate/door opening times. In most cases, this Daniel Lanois event information will also be available on the venues web site.
5) Why isn't my name displayed on my Daniel Lanois tickets?You are purchasing these Daniel Lanois tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Daniel Lanois event. Since the concert venue only scans the ticket barcodes, the name on the Daniel Lanois ticket is irrelevant. It should not prevent you from seeing Daniel Lanois and experiencing the full jazz & blues event.