FAQ
1) As a buyer of Dark Skies and Distant Worlds tickets, what are my responsibilities?TicketSupply.com requires all Dark Skies and Distant Worlds ticket buyers to review and understand that all sales are final and that Dark Skies and Distant Worlds ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any world ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Dark Skies and Distant Worlds tickets will be good for the rescheduled date.
2) How do I find parking information, security procedures, and the Dark Skies and Distant Worlds gate opening times for the venue?The best way to get the most accurate and updated Dark Skies and Distant Worlds event details is to contact venue directly. A world representative will be able to direct you to find more information about parking and any relevant security details for the Dark Skies and Distant Worlds event. The representative will also be able to provide you with the Dark Skies and Distant Worlds gate/door opening times. In most cases, this Dark Skies and Distant Worlds event information will also be available on the venues web site.
3) What do I do if I never received or I accidentally deleted the email needed to print my Dark Skies and Distant Worlds tickets?If you did not receive the email needed to print your Dark Skies and Distant Worlds tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Dark Skies and Distant Worlds receipt. They can resend the Dark Skies and Distant Worlds tickets for you. If you are unable to find your world ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if the Dark Skies and Distant Worlds event that I had tickets for is postponed and rescheduled but I cannot go?If the Dark Skies and Distant Worlds event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Dark Skies and Distant Worlds tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Dark Skies and Distant Worlds schedule to reflect the new date. TicketSupply.com is not responsible for postponed Dark Skies and Distant Worlds events and can not issue any refunds for these. If there is no rescheduled date and the Dark Skies and Distant Worlds event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Dark Skies and Distant Worlds tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Dark Skies and Distant Worlds tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Dark Skies and Distant Worlds order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Dark Skies and Distant Worlds tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Dark Skies and Distant Worlds tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.